Privacy Policy

Effective Date

This Privacy Policy explains how Dr. Magnus Jayaraj Mansard, Magnus Gastro & Liver Clinic (“Clinic”, “we”, “our”, “us”) collects, uses, stores, processes, and protects personal information shared through our website https://drmagnusjayaraj.com/, online consultations, appointment requests, patient interactions, and healthcare services.

We are committed to protecting the privacy, confidentiality, and security of patient and visitor information in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023, healthcare regulations, and professional medical confidentiality obligations.

1. Introduction

Dr. Magnus Jayaraj Mansard is a Surgical Gastroenterologist and Liver Transplant Surgeon providing specialized healthcare services including liver transplantation, hepatology, gastroenterology, HPB surgery, laparoscopic surgery, gastrointestinal cancer care, pancreas surgery, and related medical treatments.

As part of delivering healthcare services, we collect and process personal data responsibly, lawfully, and transparently while maintaining patient trust and confidentiality.

By using our website, booking appointments, submitting inquiries, or availing our healthcare services, you agree to the terms of this Privacy Policy.

2. Types of Information We Collect

We collect personal information only to the extent necessary for legitimate healthcare, operational, legal, and administrative purposes.

Personal Information

  • Full name
  • Date of birth
  • Age
  • Gender
  • Address
  • Phone number
  • Email address
  • Emergency contact details

Medical & Health Information

  • Medical history
  • Liver disease records
  • Gastrointestinal health information
  • Diagnostic reports
  • Laboratory results
  • Imaging records
  • Prescriptions
  • Surgical records
  • Treatment history
  • Consultation notes
  • Follow-up records

Appointment & Consultation Information

  • Appointment requests
  • Consultation details
  • Teleconsultation records
  • Communication history
  • Treatment preferences

Financial Information

  • Billing details
  • Payment transaction information
  • Insurance-related information (where applicable)
  • Refund records

Technical Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website usage data
  • Cookies and analytics information
  • Session activity

Sensitive Personal Data

Certain healthcare-related information collected by us may be classified as sensitive personal data. Such information is processed only for legitimate medical purposes, patient care, legal obligations, or with appropriate consent wherever required.

3. How We Use Your Information

Your information may be used for the following purposes:

Healthcare Services

  • Medical diagnosis
  • Clinical evaluation
  • Treatment planning
  • Surgical procedures
  • Liver transplant assessments
  • Post-treatment follow-up care
  • Emergency medical management

Appointment Management

  • Scheduling appointments
  • Sending reminders
  • Managing consultations
  • Responding to patient inquiries

Communication

  • Providing treatment updates
  • Responding to questions
  • Sharing relevant healthcare information
  • Patient support services

Billing & Administration

  • Payment processing
  • Billing management
  • Insurance coordination
  • Financial record maintenance

Legal & Regulatory Compliance

  • Compliance with healthcare regulations
  • Medical record maintenance
  • Government reporting requirements
  • Legal obligations and audits

Website Improvement

  • Website analytics
  • User experience enhancement
  • Technical troubleshooting
  • Security monitoring

4. Cookies & Website Analytics

Our website may use cookies and similar technologies to improve website functionality, user experience, performance analysis, and security.

Cookies help us understand how visitors interact with our website and enable us to improve content and services.

Users may disable cookies through browser settings; however, certain website features may not function properly.

5. Sharing of Information

We do not sell, rent, or trade personal information.

Information may be shared only when necessary with:

Healthcare Providers

  • Hospitals
  • Diagnostic centers
  • Laboratories
  • Specialists
  • Medical professionals involved in patient care

Service Providers

  • Website hosting providers
  • IT support services
  • Appointment management systems
  • Payment processing providers

Legal & Regulatory Authorities

Where required by law, court order, government authorities, healthcare regulations, or public health obligations.

All such disclosures are made only to the extent legally necessary.

6. Data Security

We implement reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no online platform, website, or electronic transmission can guarantee complete security. Users are encouraged to take appropriate precautions while sharing information online.

7. Data Retention

Medical records and personal information may be retained for the duration required under applicable healthcare regulations, professional medical standards, legal obligations, and operational requirements.

When information is no longer required, it will be securely deleted, anonymized, or archived as permitted by law.

8. Your Rights

Subject to applicable laws, individuals may have the following rights:

Access

Request access to personal information maintained by us.

Correction

Request correction of inaccurate, incomplete, or outdated information.

Withdrawal of Consent

Withdraw consent for data processing where processing is based on consent, subject to legal and medical record obligations.

Deletion

Request deletion of personal information where legally permissible.

Grievance Redressal

Raise concerns regarding privacy, confidentiality, or data handling practices.

9. Third-Party Websites

Our website may contain links to third-party websites, healthcare resources, social media platforms, or external services.

We are not responsible for the privacy practices, content, security, or policies of external websites. Users should review the privacy policies of such websites independently.

10. Children’s Privacy

Our services may involve treatment of minors under the supervision of parents, guardians, or legally authorized representatives.

Where required, consent for processing children’s personal information shall be obtained from the parent or lawful guardian in accordance with applicable laws.

11. Changes to This Privacy Policy

We reserve the right to update, modify, or revise this Privacy Policy at any time to reflect legal, regulatory, operational, or technological changes.

Updated versions will be published on this page with a revised effective date. Continued use of our website or services constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related inquiries, data requests, or concerns regarding this Privacy Policy, please contact:

Dr. Magnus Jayaraj Mansard
Magnus Gastro & Liver Clinic

Website:
https://drmagnusjayaraj.com/

Email:
support@drmagnusjayaraj.com

Alternative Email:
magnusmansard@gmail.com

Phone:
+91 80124 39716